View Categories

Debugging Plugin Issues

3 Docs

Debugging plugin problems

Last Updated: November 29, 2024

Something not working as expected? Here are some common problems and what you can do to debug things: Getting a White Screen That usually means there is actually an error, but it’s not being shown because of your configuration. If we know the error it will be a lot easier to debug, so try one...

The downloaded plugin is not a zip archive

Last Updated: December 2, 2024

You’ve downloaded a copy of your plugin and it does not end up as a .zip archive file? This can happen in some browsers (like Safari) that have been set to automatically open any downloaded files. The easiest way to resolve this, is to select all the folder contents and make them an archive again....

Creating a Temporary Login

Last Updated: November 29, 2024

When debugging a plugin issue that’s hard to replicate, we might request temporary access to your site to be able to see the problem in action. To avoid sending over passwords via email we highly recommend using the Temporary Login Without Password plugin to provide access. Not only can we avoid sending over passwords, these...