Debugging Plugin Issues
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Debugging plugin problems
Last Updated: November 29, 2024Something not working as expected? Here are some common problems and what you can do to debug things: Getting a White Screen That usually means there is actually an error, but it’s not being shown because of your configuration. If we know the error it will be a lot easier to debug, so try one...
The downloaded plugin is not a zip archive
Last Updated: December 2, 2024You’ve downloaded a copy of your plugin and it does not end up as a .zip archive file? This can happen in some browsers (like Safari) that have been set to automatically open any downloaded files. The easiest way to resolve this, is to select all the folder contents and make them an archive again....
Flushing permalinks to fix 404 errors
Last Updated: December 5, 2024When accessing a post type or taxonomy archive pages you might run into a 404 error, especially after changing the slug in the settings. To fix, try going to the Settings > Permalinks page (this is the WordPress settings section, not the plugin settings). You’ll see something like this there: To flush the permalinks, the...
Creating a Temporary Login
Last Updated: November 29, 2024When debugging a plugin issue that’s hard to replicate, we might request temporary access to your site to be able to see the problem in action. To avoid sending over passwords via email we highly recommend using the Temporary Login Without Password plugin to provide access. Not only can we avoid sending over passwords, these...